we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, contact us, or interact with our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Website Usage Data
2. How We Use Your Information
We use the information collected to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve website functionality and user experience
- Prevent fraudulent transactions
- Respond to inquiries and requests
- Comply with legal obligations
- Conduct analytics and business improvements
3. Payment Security
All payment transactions are processed through secure third-party payment gateways.
TANQIVA does not store your complete debit card, credit card, UPI PIN, or banking credentials on its servers.
Payment information is handled according to the security standards maintained by the respective payment service providers.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Enhance user experience
- Remember user preferences
- Analyze website traffic
- Improve website performance
You can modify your browser settings to disable cookies; however, certain website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers
- Payment Gateway Providers
- Shipping and Courier Partners
- Website Hosting Providers
- Analytics and Marketing Service Providers
Legal Requirements
We may disclose information if required by law, court order, government authority, or to protect our legal rights.
6. Data Security
We implement reasonable security measures to protect your personal information against:
- Unauthorized access
- Disclosure
- Alteration
- Destruction
While we strive to protect your information, no internet transmission or electronic storage method is completely secure.
7. Data Retention
We retain personal information only as long as necessary for:
- Order fulfillment
- Customer service
- Legal compliance
- Business operations
When information is no longer required, it is securely deleted or anonymized.
8. Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of those external websites. Users are encouraged to review the privacy policies of third-party websites separately.
10. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.
11. Changes to This Privacy Policy
TANQIVA reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
TANQIVA
📧 Email: contact@tanqiva.in
📞 Phone: +91 8448657976